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24-hour advance notice is required to cancel or reschedule. No-shows are charged for the missed appointment. Late arrivals may be shortened but are still charged the full session. Waxing & sugaring need 14 days (about 1/4 inch) of hair growth for best results. Numbing cream is available for Brazilians and Manzilians — please arrive 30 minutes early for application. New clients: please arrive 15 minutes early to fill out intake forms.